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Pega Blueprint for Government Efficiency Toolkit Empowers Agencies to Accelerate Modernization Efforts and Increase Efficiency

Published 2 days ago via Business Wire

New gen AI-powered industry toolkit helps agencies quickly and securely meet digital transformation goals while maximizing productivity

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company™, today announced Pega Blueprint for Government Efficiency Toolkit, a government-specific, AI driven approach for accelerating digital transformation across government agencies while improving overall efficiency. This unique solution – powered by Pega GenAI Blueprint™ – offers advanced gen AI capabilities that enable public sector agencies to securely modernize operations, enhance citizen services, and optimize resource utilization while remaining compliant with industry standards.

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The toolkit provides an intuitive reporting interface enables agencies to monitor compliance metrics through comprehensive visualizations. Here, compliance inquiries are categorized by source, allowing agencies to identify key channels requiring attention and talk to their data directly, optimizing their regulatory processes accordingly.

The toolkit provides an intuitive reporting interface enables agencies to monitor compliance metrics through comprehensive visualizations. Here, compliance inquiries are categorized by source, allowing agencies to identify key channels requiring attention and talk to their data directly, optimizing their regulatory processes accordingly.

US government organizations are facing mounting pressure to modernize their legacy systems, deliver enhanced citizen services, and manage growing workloads, all while operating with limited resources. According to a recent study by EY, nearly 70% of government leaders say their agency’s IT infrastructure is not built to handle emerging technologies. Pega Blueprint for Government Efficiency Toolkit tackles these challenges with a unified platform that leverages industry US public sector best practices, cutting-edge gen AI, and advanced workflow automation capabilities to transform key government operations. Users can easily create blueprints to optimize resource allocation and reduce operational costs for maximum efficiency.

Pega Blueprint for Government Efficiency Toolkit builds on the proven power of Pega GenAI Blueprint, providing a bespoke AI model for transforming US government programs, such as how to modernize financial management, investigate case management processes, manage cybersecurity compliance, and more. The toolkit allows users to upload relevant documents, such as policies and procedures, and instantly generate a blueprint design for a government-specific workflow application. Additional benefits include:

  • More intelligent process optimization: Government agencies can apply powerful agentic AI and machine learning capabilities to automate their complex workflows and reduce processing times, improving employee efficiency and increasing overall productivity.
  • Improved supply chain management: Real-time tracking and predictive analytics help streamline government procurement and logistics processes. Using the toolkit, users gain deeper insights into their supply chain to identify inefficiencies and visualize a clear path to improvement.
  • Enterprise Risk Management (ERM) modernization: Leveraging Pega's decades of workflow automation and government expertise, this toolkit ensures compliance with industry regulations and standards, offering agencies peace of mind. It also enhances risk management by providing better visibility into operations and improving auditability.
  • Enhanced citizen services: Users can quickly improve legacy systems to deliver more personalized and efficient experiences to citizens across channels. This gives citizens access to better, more consistent, and helpful information and services that reduce resolution time and improve overall satisfaction.
  • Seamless Pega Cloud for Government™ integration: After building a blueprint, government agencies can easily import it into Pega Cloud for Government, saving time and resources by minimizing the need for systems integrators and third parties to get up and running.

Pega works with some of the largest government agencies to help them achieve their modernization goals and transform their digital experiences. Pega Blueprint for Government Efficiency Blueprint Toolkit builds on Pega's extensive experience in government digital transformation, with implementations across federal, state, and local agencies worldwide. Its modular design allows agencies to start small and expand incrementally, ensuring sustainable transformation while maximizing return on investment.

Pega Blueprint for Government Efficiency Toolkit is available now. For more information, visit https://www.pega.com/government/.

Quotes and Commentary:

“Governments today require the right tools to meet current modernization and efficiency goals and adapt and scale for future challenges,” said Doug Averill, VP, global industry market leader, government, Pega. “Pega Blueprint for Government Efficiency Toolkit merges Pega's proven AI capabilities with deep industry expertise, empowering public sector agencies to rapidly transform operations while maintaining the security, compliance, and service quality citizens expect.”

“Pega Blueprint for Government Efficiency Toolkit is truly transformative for our federal clients who are navigating complex modernization challenges daily,” said Emily Camardo, director of operations, srcLogic, a Pega Government Elite Partner. “Using Blueprint technology, we are working with federal clients to achieve significant time and cost reductions by streamlining requirements gathering, design, and development to rapidly roll out new solutions ensuring they realize dramatic efficiency improvements.”

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About Pega

Pega is The Enterprise Transformation Company™ that helps organizations Build for Change® with enterprise AI decisioning and workflow automation. Many of the world’s most influential businesses rely on our platform to solve their most pressing challenges, from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow. For more information on Pega (NASDAQ: PEGA), visit www.pega.com.

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